Thank you for posting in the Apple Support Communities. I see you might be having an issue with the microphone on your AirPods.
Testing your speaker and other headphones was a great idea, and that helps narrow things down to the AirPods themselves. Do you see any debris gathered near the microphones? Does it help if you brush it away gently with a dry lint-free cloth?
If none of the methods above work, check if there is antivirus software enabled, if there is, temporarily disable it and then refresh the page to see if the camera or microphone is working when the antivirus software is disabled Solution 10: Plug out and Plug in your Microphone/ Camera. Now, similar to the Mac OS, it is advised that you should always plug in your external microphone before launching the Audacity app. If this is not done, there are chances that the Audacity app might not show your mic in the audio input list.
Are your AirPods fully charged? If not, try giving them a full charge and then test to see if this helps: Charge your AirPods with charging case and learn about battery life.
If not, you might try re-connecting your AirPods. First, tap Settings > Bluetooth. The tap the 'i' next to your AirPod and tap Forget This Device. The next step is to put your AirPods in your case and close it. Wait 15 seconds, and then open it. Next, press and hold the setup button on the back until you see an amber light followed by a white light. Then, re-pair the AirPods and test: Get help with your AirPods.
If you find the microphone audio is still breaking up, your best bet is to get in touch with Apple using this link to look at your options: Contact Apple Support.
Take care!
Jan 16, 2019 12:42 PM
Your patient not being able to hear you can be due to several reasons. Xbox adapter for mac. It's either
How To Turn Mic On On Mac
- Your microphone is not working; or
- Their speakers are not working
First, run doxybot precall test on your device to make sure your microphone is setup and working.
Also have your patientdoxybot precall test to make sure their speakers are working. Send this link to your patient: https://doxy.me/precall-test
Here are a few things to try:
Refresh your browsers
Sometimes your browser doesn't connect to your microphone or their speakers properly. Have both you and your patient both restart your browsers to give it another chance to connect properly.
Are their speakers turned on?
Make sure your patient can hear sound from their speakers. If they have headphones or other speakers connected, make sure the sound isn't playing there. To confirm that sound is working, have them play this video.
Are the correct microphone and speakers selected?
Open doxy.me device settings before or during a call to check which speakers and microphone are used. Both you and your patient need to check this.
Do you have a microphone?
Your computer may not have a microphone, or it's not plugged in or turned on. Check to make sure you have a working microphone.
Is your microphone muted?
If you have a microphone with a press-to-mute button, make sure it isn't muted. Also, Doxy.me has it's own mute button, make sure you don't have it on.
Did you give permission to access your microphone?
The first time you log into Doxy.me, your browser will request permission to access your microphone. If you denied access, they won't hear you.
Vpn master mac. Restart both your computers <-- THIS SOLVES MOST ISSUES
Sometimes other video conference software (e.g. Skype, Facetime) can block access to your microphone or speakers. Restart both of your computers, then try again.
Is your browser up to date?
Out of date browsers can cause audio issues, make sure your browser is on the latest version.
Thank you for posting in the Apple Support Communities. I see you might be having an issue with the microphone on your AirPods.
Testing your speaker and other headphones was a great idea, and that helps narrow things down to the AirPods themselves. Do you see any debris gathered near the microphones? Does it help if you brush it away gently with a dry lint-free cloth?
If none of the methods above work, check if there is antivirus software enabled, if there is, temporarily disable it and then refresh the page to see if the camera or microphone is working when the antivirus software is disabled Solution 10: Plug out and Plug in your Microphone/ Camera. Now, similar to the Mac OS, it is advised that you should always plug in your external microphone before launching the Audacity app. If this is not done, there are chances that the Audacity app might not show your mic in the audio input list.
Are your AirPods fully charged? If not, try giving them a full charge and then test to see if this helps: Charge your AirPods with charging case and learn about battery life.
If not, you might try re-connecting your AirPods. First, tap Settings > Bluetooth. The tap the 'i' next to your AirPod and tap Forget This Device. The next step is to put your AirPods in your case and close it. Wait 15 seconds, and then open it. Next, press and hold the setup button on the back until you see an amber light followed by a white light. Then, re-pair the AirPods and test: Get help with your AirPods.
If you find the microphone audio is still breaking up, your best bet is to get in touch with Apple using this link to look at your options: Contact Apple Support.
Take care!
Jan 16, 2019 12:42 PM
Your patient not being able to hear you can be due to several reasons. Xbox adapter for mac. It's either
How To Turn Mic On On Mac
- Your microphone is not working; or
- Their speakers are not working
First, run doxybot precall test on your device to make sure your microphone is setup and working.
Also have your patientdoxybot precall test to make sure their speakers are working. Send this link to your patient: https://doxy.me/precall-test
Here are a few things to try:
Refresh your browsers
Sometimes your browser doesn't connect to your microphone or their speakers properly. Have both you and your patient both restart your browsers to give it another chance to connect properly.
Are their speakers turned on?
Make sure your patient can hear sound from their speakers. If they have headphones or other speakers connected, make sure the sound isn't playing there. To confirm that sound is working, have them play this video.
Are the correct microphone and speakers selected?
Open doxy.me device settings before or during a call to check which speakers and microphone are used. Both you and your patient need to check this.
Do you have a microphone?
Your computer may not have a microphone, or it's not plugged in or turned on. Check to make sure you have a working microphone.
Is your microphone muted?
If you have a microphone with a press-to-mute button, make sure it isn't muted. Also, Doxy.me has it's own mute button, make sure you don't have it on.
Did you give permission to access your microphone?
The first time you log into Doxy.me, your browser will request permission to access your microphone. If you denied access, they won't hear you.
Vpn master mac. Restart both your computers <-- THIS SOLVES MOST ISSUES
Sometimes other video conference software (e.g. Skype, Facetime) can block access to your microphone or speakers. Restart both of your computers, then try again.
Is your browser up to date?
Out of date browsers can cause audio issues, make sure your browser is on the latest version.
Switch Browsers
Sometimes there can be an error on your browser. Try using a different browser to see if it works. Doxy.me is compatible on Chrome, Firefox, & Safari.
Top mac apps 2018. Check your computer settings
Your computer settings may prevent you from sharing your microphone. Check your microphone computer settings on Windows or Mac.
My Mac Microphone Is Not Working Tv
Check antivirus, firewall or parental settings
You may have antivirus, firewall, or parental control software installed that is blocking access to your microphone.
My Mac Microphone Is Not Working Back
If your patients still can't hear you after trying these steps, contact our support team.
